Terms & Conditions

1. About The Advisory

We provide creative strategy, business education, strategic guidance, digital resources, frameworks, exercises, consulting, and related products and services. Our work addresses areas including positioning, differentiation, recognition, creative direction, decision-making, and business growth.

Descriptions, deliverables, pricing, and any additional terms for a particular product or service are provided on its applicable sales, checkout, booking, or product page, or in a separate written agreement.

2. Educational and Informational Purposes

The information, materials, examples, frameworks, recommendations, and guidance provided through our Services are intended for educational and informational purposes.

Nothing provided through our website, digital products, sessions, communications, or other Services constitutes legal, financial, tax, accounting, medical, or other regulated professional advice.

You are responsible for evaluating information and making decisions appropriate for your business and circumstances. Consult a qualified professional when a matter requires specialized professional advice.

3. No Guarantee of Results

The Advisory does not guarantee any particular business, financial, marketing, sales, audience, revenue, recognition, growth, or other result.

Results depend on factors beyond our control, including your market, business model, implementation, resources, timing, competition, and decisions.

Examples, illustrations, case studies, testimonials, and hypothetical outcomes are not promises or guarantees of future performance.

4. Purchases and Payment

Prices are displayed in the currency identified at checkout. Any applicable taxes or additional charges will be disclosed before you complete your purchase.

By submitting payment, you represent that you are authorized to use the selected payment method and authorize us and our payment providers to charge the amount disclosed at checkout.

You are responsible for reviewing the product or service description, price, inclusions, requirements, and applicable policies before purchasing.

Access or service delivery may be withheld if payment is unsuccessful. We may suspend access while reasonably investigating suspected fraud or unauthorized payment activity, subject to applicable law.

If you select a payment plan or a third-party financing option, the payment obligations and provider terms disclosed at checkout also apply.

Nothing in these Terms limits your lawful rights to dispute an incorrect or unauthorized charge.

5. Refund Policy

Except where required by applicable law or expressly provided in these Terms or a separate written agreement, purchases are final.

We do not offer refunds, returns, exchanges, or account credits for digital products, downloads, guides, strategy sessions, consultations, or other Services because you change your mind or do not download, use, attend, complete, or implement them.

If you experience a technical problem accessing a digital product, contact hello@theadvisorystudios.com. We will make reasonable efforts to resolve the problem or provide an alternative method of access.

If we cannot provide a purchased product or service, we will offer an appropriate remedy, including a refund for the undelivered portion where applicable. Any replacement product or materially different service requires your agreement.

Our separately published Refund Policy should be read alongside these Terms. Nothing in either policy excludes rights or remedies that cannot lawfully be excluded.

6. Digital Products and Permitted Use

Unless the product description states otherwise, purchasing a digital product grants you a limited, non-exclusive, non-transferable license to download, retain, and use the purchased materials for your own learning and internal business purposes.

You may:

• Read and use the materials for your own learning.
• Print copies for your own permitted use.
• Complete worksheets, exercises, and checklists.
• Apply the ideas and recommendations to your own business.
• Keep reasonable backup copies for your own use.

For a business purchase, the license covers one purchasing business and its owner and personnel who need access for that business’s internal use. It does not cover separate businesses, clients, customers, members, students, or other external audiences.

If a product specifies a different number of users or a different license, the disclosed product-specific license applies.

Purchasing a digital product does not transfer ownership of the product or its intellectual property.

7. Restrictions on Digital Materials

Unless we give prior written permission, you may not:

• Sell, resell, sublicense, republish, or publicly distribute our materials.
• Share the purchased files with people outside the permitted license.
• Upload the materials to public websites, shared libraries, membership platforms, course platforms, or repositories accessible to unauthorized users.
• Upload the materials to AI systems for model training or for access or use by unauthorized third parties.
• Remove copyright, trademark, attribution, or proprietary notices.
• Present our written content, designs, diagrams, or other protected materials as your own.
• Reproduce or adapt substantial portions of our protected materials into products, courses, workshops, or services offered to others.

These restrictions do not prevent you from applying general business ideas to your own work or exercising rights permitted by applicable law.

Contact us if you need a team, classroom, client-use, or other expanded license.

8. Intellectual Property and The Breakaway Guide

Our original written content, guides, exercises, worksheets, diagrams, graphics, presentations, website materials, and other protected works are owned by or licensed to The Advisory.

The Breakaway Guide and its accompanying materials are licensed for the permitted learning and internal business uses described in these Terms.

Your purchase does not authorize you to reproduce, distribute, resell, teach from, or commercially adapt substantial portions of the guide’s protected content.

Intellectual property protection applies to the extent provided by law. These Terms do not claim exclusive ownership of general ideas, facts, or methods that are not legally protectable.

You retain ownership of your original business information and responses entered into worksheets. Completing a worksheet does not transfer ownership of the underlying worksheet design or instructional content.

9. Strategy Sessions, Consulting, and Advisory Services

Strategy sessions, consultations, workshops, and advisory engagements provide perspective, strategic thinking, recommendations, and guidance based on information available at the time.

You remain responsible for your business decisions and for determining whether and how to implement recommendations.

Unless expressly included in the purchased service, an engagement does not include ongoing consulting, implementation, design execution, revisions, additional meetings, or unlimited follow-up communication.

The scope, deliverables, and terms of any additional engagement will be agreed separately.

Any separately executed service agreement may include additional provisions concerning confidentiality, deliverables, ownership, payment, or project responsibilities.

10. Scheduling, Rescheduling, and Attendance

You are responsible for attending a scheduled Service at the confirmed date and time and for checking the applicable time zone.

The rescheduling deadline, request procedure, and any applicable cancellation terms must be disclosed on the booking page, at checkout, or in a written agreement before purchase.

Requests to reschedule should be sent through the disclosed booking process or to hello@theadvisorystudios.com.

A missed session or late cancellation may result in forfeiture only as provided in the policy disclosed before purchase and to the extent permitted by law.

If you arrive late, the session may still end at its originally scheduled time.

If we need to reschedule, we will notify you as soon as reasonably possible and offer an alternative date. If we cannot provide the purchased session, or no mutually acceptable replacement date can be agreed, we will refund the amount paid for the undelivered session.

11. Customer Responsibilities

You agree to provide accurate information when purchasing, booking, or participating in our Services.

For consulting and advisory work, the usefulness of our recommendations may depend on the accuracy and completeness of the information you provide.

You are responsible for having permission to share any business materials, personal information, or third-party content you submit to us.

We are not responsible for recommendations materially affected by inaccurate, incomplete, or withheld information, except to the extent applicable law provides otherwise.

12. Acceptable Use

You may not use our website, materials, or Services for unlawful, fraudulent, abusive, infringing, or unauthorized purposes.

You may not attempt to interfere with our website, checkout, digital delivery systems, security measures, or other infrastructure.

You may not harass, threaten, or abuse our personnel or other participants in our Services.

We may reasonably restrict access to protect our systems, personnel, customers, or intellectual property, subject to applicable law and the termination provisions below.

13. Third-Party Services

We use third-party providers for functions such as payment processing, checkout, scheduling, email delivery, website hosting, digital delivery, analytics, and communications.

Those providers may have their own terms and privacy practices.

We are not responsible for circumstances outside our reasonable control, but we will make reasonable efforts to help resolve problems affecting delivery of a purchased product or service.

The use of a third-party provider does not remove any responsibility we have to you under applicable law.

14. Links and Third-Party Resources

Our website, products, or communications may link to or reference third-party websites, products, businesses, or resources.

References are provided for convenience or educational purposes and do not necessarily constitute an endorsement.

We do not control third-party content or practices. You should review the relevant third party’s terms and policies before using its services.

15. Testimonials and Illustrative Examples

Testimonials reflect individual experiences and do not guarantee that you will achieve similar results.

Examples and scenarios may be hypothetical or created for educational purposes. They should not be understood as actual client results unless expressly identified as such.

16. Limitation of Liability

To the fullest extent permitted by applicable law, The Advisory and its owners, personnel, contractors, and representatives will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from your use of our Services.

To the fullest extent permitted by law, our aggregate liability arising from a purchased product or service will not exceed the amount you paid for the product or service giving rise to the claim.

These limitations apply only where legally permitted. Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot lawfully be excluded or limited.

17. Disclaimer of Warranties

To the fullest extent permitted by law, our website, content, and Services are provided on an “as is” and “as available” basis without warranties beyond those expressly stated in the applicable product description or written agreement.

We do not guarantee that our website or delivery systems will operate without interruption or error.

Nothing in these Terms excludes any mandatory warranty, consumer guarantee, or other protection provided by applicable law.

18. Suspension or Termination of Access

We may suspend or terminate access if we reasonably determine that you have materially violated these Terms, including through unauthorized distribution, resale, fraud, or misuse of our materials.

Where reasonably practicable, we will notify you of the violation and provide an opportunity to resolve it. Immediate suspension may be necessary to address fraud, security risks, unlawful activity, or ongoing unauthorized distribution.

A digital license may be terminated for a material violation of its conditions; it is not revocable merely at our discretion without cause.

Any refund consequences will depend on the circumstances and applicable law. Termination does not remove rights or remedies that cannot lawfully be excluded.

19. Chargebacks and Payment Disputes

If you believe a charge is incorrect or encounter a problem with your purchase, please contact hello@theadvisorystudios.com so we can investigate.

Contacting us first is encouraged, but it is not a condition of exercising lawful payment-dispute rights.

We may provide payment processors or financial institutions with relevant purchase records, access records, communications, and policies reasonably necessary to respond to a dispute.

Nothing in these Terms waives your rights under applicable law or your payment provider’s applicable dispute process.

20. Privacy

Our collection and handling of personal information are described in our Privacy Policy.

Please review that policy alongside these Terms. Acceptance of these Terms does not, by itself, constitute consent to receive marketing emails.

21. Changes to Products and Services

We may update or discontinue offerings from time to time.

Your purchase entitles you to the product or service described at the time of purchase. We will not materially reduce an agreed purchased service without your agreement or an appropriate remedy.

Unless expressly promised, a purchase does not include future versions, additions, updates, separate products, or indefinite hosted access.

Digital delivery methods and any access limits will be disclosed in the product description or checkout information.

22. Changes to These Terms

We may revise these Terms to reflect changes in our offerings, practices, technology, or legal requirements.

The “Last Updated” date identifies the most recent revision. If a revision has a different effective date, we will state that date.

Revised Terms generally apply to purchases made after they become effective. The terms accepted at purchase continue to govern that purchase unless a lawful change process applies.

For material changes affecting an existing ongoing service, we will provide appropriate notice through email or another suitable method and obtain renewed acceptance where required.

Posting a revised version or changing its date alone will not be treated as sufficient notice or acceptance where applicable law requires more.

23. Severability

If a provision is found invalid, unlawful, or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.

24. Applicable Agreements

These Terms and any applicable product-specific terms, checkout terms, booking policies, or separately executed service agreement govern the relevant purchase or engagement.

Our Refund Policy applies to refund matters, and our Privacy Policy describes our handling of personal information.

Where a separately executed agreement expressly conflicts with these Terms, that agreement controls for the subject matter it addresses.

Nothing in these documents overrides rights that cannot be waived under applicable law.

25. Contact

Questions regarding these Terms & Conditions may be directed to: